FAQ

For RC Airplanes:
From Canada Warehouse: 3-5working days ( toronto and other remote areas need 5-7days).


For RC Cars:

From Canada Warehouse: 3-5working days ( toronto and other remote areas may be longer of 5-7days).

From China Warehouse: 10-15 days shipping time from Chinese warehouse.


All Accessories:
It will need 10-15 days shipping time from Chinese warehouse.

(PS: All accessories are currently shipped in China as it has rich variety and engough stock. So you may be received two package when you order RC Cars/Airplanes with accessories together, generally the accessories will be delivery to you later, thank your patience in advance.)

RC Airplanes: You need to pay $14.99 shipping fee (Because of local logistic policy, shipping costs are higher in Canada than in the US.)

RC Cars: Free shipping when order more than $99.00.

Accessories: If you order accessories separately, you need to pay $15.00 shipping fee when less than $99.00.

We only stock hot-selling rc airplanes in the Canada-warehouse for now. If you want to buy other RC airplanes, please join our facebook Canada group (https://www.facebook.com/groups/485548486903187/) to submit your needs to our team, they will update some new offer and new stock for our customers in Canada.

Because the type of RC airplanes in Canada warehouse is different from USA warehouse, so the deals offer also have some diffenrent.

We accept the following payment methods: Paypal, Paypal credit card, Credit Car, Bank transfer, and also post some guideness for your reference.

More details please refer to our Payment Method page:
https://www.fmshobby.com/pages/payment-method

The electronic accessory deserves a 90-day warranty from the day of arrival after the sale. The original battery(exclude over-discharge) deserves a 90-day warranty. The way to compensate for the battery is by coupon due to the shipment restrictions policy. At the same time, the customer is entitled to long-term official technician support.

More details please go to our warranty page:

https://www.fmshobby.com/pages/warranty-policy

FMS is devoted to providing trusted service for our customers. If you have any dissatisfaction with our products, we will do our best to help you.

We offer a 30-day return policy, the new and unused products purchased directly from www.fmshobby.com can be returned under the guidelines of return page:

https://www.fmshobby.com/pages/return-policy

You will receive two packages as the free gift need to be shipped from the China-warehouse (about 15-20 days shipping time).